A 14-day structured timeline connecting your sales channels to disciplined operations.
Step 1
Catalog & Channel Mapping
We conduct an audit of your active SKUs, current warehouse connections, and carrier contracts to identify points of friction.
Step 2
Protocol Configuration
Our team establishes inventory threshold alerts, sets up routing webhooks, and trains dedicated support staff on your brand voice.
Step 3
Live Routing Handoff
Live order intake transfers to our monitoring desk, providing daily dispatch oversight and weekly cost reporting.
Verified Results
Direct Feedback from Operating Founders
Why 84 online retailers consolidated their logistics and support teams into sellerspilots.
Before bringing in sellerspilots, we had 3 people answering WISMO emails all morning. They integrated our Shopify Plus store with our Dallas 3PL in 9 days. Customer satisfaction scores jumped immediately.
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Marcus Vance
Austin, United States
★★★★★
"During Q4 peak, our catalog handled 24,000 apparel orders with zero stockout errors across Amazon and TikTok Shop. Their ops team adjusted stock thresholds twice daily based on ad spend trends."
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David Sterling
Chicago, United States
★★★★★
"We reduced shipping spend by 11% in our first quarter simply through their box size audit and carrier rate tables. Having reliable operators freed our marketing team to focus entirely on acquisition."
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Tyler Henderson
Columbus, United States
★★★★★
"Our returns processing was backed up by 3 weeks every January. The sellerspilots crew established a standard inspection checklist that clears incoming returns within 24 hours of arrival."
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Elena Rostova
Denver, United States
★★★★★
"The onboarding took less than two weeks. Their team mapped 1,400 SKUs across two separate fulfillment centers without a single shipment delay or mislabeled bar code."
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Julian Miller
Atlanta, United States
★★★★★
"Customer service response times went from 6 hours down to 4 minutes during our spring product drop. Having a dedicated team that understands inventory holds has overhauled our customer retention."
A dedicated operations squad cuts picking errors to under 0.08% across 6 fulfillment channels.
14-Day Channel Onboarding
Our team connects your storefronts and catalog data directly into centralized warehouse routing tables. You review test dispatches before standard live order intake begins.
Unified Inventory Sync
Stock allocations refresh across marketplaces every 90 seconds to eliminate overselling during flash promotions. Safety stock limits trigger automated purchase orders based on 30-day velocity.
Carrier & Compliance Standards
We enforce postal zone routing, customs manifest accuracy, and hazardous material labels across regional hubs. Audits occur bi-weekly to prevent billing discrepancies from freight carriers.
Native API & EDI Integration
Direct webhooks connect your Shopify, Amazon, and Walmart catalogs straight to warehouse inventory management systems. No brittle middleware or manual spreadsheet uploads required.
Tiered Shopper Support
Dedicated ecommerce agents handle returns, delivery exceptions, and order edits via email and chat. Escalations reach your brand team with full customer context and carrier tracking.
Targeted Margin Protection
Optimized box dimensions and rate shopping reduce average dimensional shipping weight penalties by 14%. Your team receives weekly cost-per-order breakdowns across every SKU line.
Operational Capabilities
Integrated Back-Office Solutions
Shaped modules covering your entire fulfillment, data sync, and support journey.
Fulfillment Workflow Orchestration
Multichannel Inventory Synchronization
Reverse Logistics & Return Handling
Carrier Rate & Invoice Auditing
Omnichannel Customer Support
Packaging & Box Optimization
Stop troubleshooting logistics and focus on your catalog
Join 84 retail operators who cut fulfillment overhead by an average of 18% in their first 60 days.
